Discovery Plus Customer Service Phone Number (866) 324-3637, Email, Help Center (2023)

Discovery Plus phone numbers and emails

Free number:

  • (866) 324-3637

To send a message

General information:

  • (240) 662-3801

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E-mails doen Discovery Plus:

Customer service

General information

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How do I contact Discovery Plus Customer Service?

most popular song:

(866) 324-3637

Total number of calls:7 465 Problems solved:64 last call:June 2, 2023

How do I contact Discovery Plus support by phone?

Discovery Plus phone number customer support is the most helpful and widely used way to solve your problem. If you need an immediate solution to this problem, please contact Discovery Plus Customer Service at 1-800-Discover (1-800-347-2683).

Getting support by phone has an important advantage: you can apply the tips of the company representative and get real-time feedback. Plus, the Discovery Plus contact number is available 24/7 to assist you, so it's the fastest way to get your questions answered.

What is the Discovery Plus email address?

Several Discovery Plus email addresses are available. For example, customer service can be reached at and general inquiries are accepted at Send an email and the Discovery Plus Customer Support Representative will get back to you within 2-4 hours.

In addition, it is possible to send e-mails via the website. Depending on the options selected in the menus, you may be able to navigate to a form where you can email the Discovery Plus Customer Service team. If you're still having trouble and need help, the live chat option is here for you. You can find it in the bottom right corner of the page.

How to contact Discovery Plus on social media?

If a Discovery Plus phone number and email address for a representative doesn't resolve your issue, continue to the next step for social media support. Discovery Plus' customer support department has active pages on several platforms, including Facebook, Instagram, Pinterest, Twitter, and Youtube. You can find them by searching @discoveryplus.

Briefly describe your problem on social networks, remember that most messages and private messages have a limit on the number of characters you can use.
When describing your problem, do not include any personal information such as credit card numbers, account numbers, addresses or telephone numbers. If the Discovery Plus Customer Service Specialist needs your account number or other personal information, they will respond with a direct message for you to contact them privately.

Contact details

Site Discovery Plus:


Discovery Plus-helpcentrum:

  • Visit the contact page

Headquarters address:

Discovery Communications, LLC

850 3rd Avenue

New York, New York 10022


Social media help:

Discovery Plus Customer Service Feedback

1.3/ 5


See all 1.2k reviews

Mattingly L

Service questions I want to discuss with a live person

I have never been able to talk to anyone to resolve my concerns. VERY BAD CUSTOMER SERVICE. Allow "all" TVs, computers, tablets, and cell phones if all internet devices can...

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Boze consumer4609952

Customer service sucks


Customer service sucks. Discovery takes your money and does not recover your account. It is impossible to get in touch with a real human being. Zero stars for me...

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How good is Discovery Plus customer service?

Taxa Kaelee

Taxa Kaelee

Feeling disappointed | 28 mei 2023

No one has answered. Terrible customer service.

Read the full quote

Like this. Carolynn

Like this. Carolynn

Feeling disappointed | 25 mei 2023

My problem is not solved. I am very upset. I couldn't talk to a living person. I have already completed the procedure requested by the ad in the TV app. I think someone should take a few minutes to call me. I watch your station religiously. But because of the difficulty, I am not getting any result. Talking to an automated person is *** My # is 681-404-****. I've tried several times to fix this myself and it still doesn't work.

Read the full quote

Loyd Ley

Loyd Ley

feel satisfied | 25 mei 2023

I like to explore the most. Just really aggravated because I can't solve my problem

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Sevan Hlc

Sevan Hlc

feels neutral | 19 mei 2023

I need someone to CALL me, can someone do this? I never wanted to stop. Is this a new rule to suspend services on a certain date? I can't see it, it won't accept my card, which is the one I'm using - a Visa. I have money so I don't understand why I can't watch this until someone comes back and helps me. I would like to have it back as soon as possible. Ty, Carolyn Sorianni

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Elaine S Jyj

Elaine S Jyj

Feeling disappointed | 16 mei 2023

No customer service! Discovery Plus needs to remember that if they don't have customers, they have no business!

Read the full quote

Lesley P Vol

Lesley P Vol

Feeling disappointed | 15 mei 2023

I tried SEVERAL TIMES to contact someone with a problem when I got hacked and all I wanted to do was change my payment method. .. no one picks up the phone and hangs up
.. so no I'm not a bit satisfied with the customer service

Read the full quote

Summary of Discovery Plus customer service calls


00:53 AVG CALL


Top reasons for customer calls

Consumers call more than

Why do people call it Discovery Plus?

Question about payments and costs:

  • "Attack"
  • “I need to change my payment date”
  • "Multiple Costs"

Activation/cancellation question:

  • "Cancel account"
  • "Unsubscribe"
  • "Reactivate Subscription"

Account question:

  • “I am having trouble paying my bill because I need to insert a new payment card”
  • "I can't log in with my password."
  • "Unable to enter account"

Question about product/service:

  • "Registration"
  • “My app is not working and I have paid”
  • "You're fake"

Information request question:

  • “Need help updating account”
  • “I don't know how to apply”
  • “It's about my Discovery plus”

Team question:

  • Blocked from my service
  • “Service Issues”
  • "My service constantly stops and returns to the main menu"

Question of the cards:

  • “I need to change my card”
  • "I signed up with my credit card and tried to reset my account and added my credit card to someone else using someone else's account"
  • “Must add new map”

Question about website/app:

  • "Application Issues"
  • “App not working”
  • "Application"

Refund question:

  • "Refund"
  • "Refund charged when I canceled"
  • “Pay 5.67 monthly without using it, return it”

Return/Replacement Question:

  • "Try to change the password, but I can't remember the last password"
  • “Switching to a new debit card”
  • “Because my commercials are constantly being repeated without returning to the program I am watching”

Shipping and delivery question:

  • "I'm calling because I want to know what plan you can get Byam Property Brothers, including sales channel and house hunter channel"
  • "Homestead Rescue Season 10, Where Is It!?"

Vacancy question:

  • “I am a 1099 with gold rush and I received an incorrect 1099 to file tax return”

Another question:

  • "It looks like my app isn't updating or something is wrong"
  • "Subscription Issues"
  • "Unhappy customer"

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How do I contact Discovery com by email? ›

Our customer service email is Customer service hours are Monday through Friday, 9 am to 5 pm EST.

How do I contact Discovery support? ›

If you need immediate access, you can contact Customer Service at 1-800-Discover (1-800-347-2683).

How do I contact Discovery Plus to cancel my subscription? ›

How to Cancel Your Subscription via Web Browser
  1. Sign in to your account at
  2. Choose "Account" from the dropdown menu.
  3. On the "Manage Your Account" screen, select "Cancel" in the Plans section.

Is Discovery Plus having problems? ›

Our service is currently operating as expected at the location you provided.

How do I reset my discovery plus email? ›

Choose "Account" from the dropdown menu. On the "Manage Your Account" screen, select "Change Email" in the Your Account module. Enter a new email address to replace the email you currently use to log in to discovery+. Select "Save."

What is contact Discovery? ›

Contact Discovery means finding current, accurate demographic information for people and companies. In CRM terminology, this is Leads, Contacts and Accounts.

How do I talk to a human at Discover? ›

Call Discover 24/7, 365.
  1. Open an account, or bank by phone 1-800-347-7000. For calls from a TDD/TTY device 1-800-347-7454. Online Banking Technical Support 1-800-290-9885.
  2. Discover Student Deposits Program 1-800-767-7344. Account Agreement 1-800-983-1245. ...
  3. Identity Verification 1-866-598-7726. Inactive Accounts 1-888-204-8999.

How do you master a discovery call? ›

How to do a discovery call: Top tips
  1. Prep for your call. Reps should research the company and its decision-makers beforehand. ...
  2. Don't play 20 questions. ...
  3. Highlight benefits, not features. ...
  4. Let your customer do the talking. ...
  5. Keep track of decision-makers. ...
  6. Take notes and pass them on. ...
  7. Plan for next steps.

How do I connect to Discovery? ›

Go to in your browser, either on your phone, tablet or computer.

How to cancel subscription? ›

On your Android device, go to your subscriptions in Google Play. Select the subscription you want to cancel. Tap Cancel subscription. Follow the instructions.

Is it hard to cancel Discovery Plus? ›

Cancel Discovery Plus on Android

Tap the menu icon in the Play Store app. Tap Payments & Subscriptions > Subscriptions. Find and select Discovery Plus in the list. Tap Cancel Subscription.

How do I reset my Discovery Plus account? ›

If you forgot your password, you can reset it by following the instructions below:
  1. On the sign-in screen, select "Forgot Password?"
  2. Enter the email address you used when signing up for discovery+.
  3. We'll send you an email with instructions to reset your password.

Why is my Discovery Plus subscription not working? ›

Check your internet connection. Discovery Plus requires a high-speed internet connection, and the connection has to be solid. If it's too slow or intermittent, then Discovery Plus won't work.

Why can't i access my Discovery Plus account? ›

If you fail to complete the Discovery Plus account login, check if the entered phone number, email address, and password are right. If necessary, check if Discovery+ is down on websites like Once the server is down, you should log into your Discovery Plus account until the server works again.

Why is Discovery Plus not working on my smart TV? ›

Turn off and then and then restart your internet modem and router. Turn your TV or projector back on. Open discovery+ and try to stream your video again.

How to change email address? ›

  1. Step 1: Check if you can change it. On your Android phone or tablet, open your device's Settings app Google. Manage your Google Account. At the top, tap Personal info. ...
  2. Step 2: Change it. Next to your email address, select Edit . Enter the new email address for your account.

Why do I keep getting an error message on Discovery Plus? ›

Restart your device and/or reset the router. Try playing the video on an alternative internet browser or device. Disable the ad-blocker or any other browser extensions which are active (web only) If you are viewing the content from the phone browser via web, download the discovery+ app onto your device.

How do I reset my email address and password? ›

Change your password
  1. Open your Google Account. You might need to sign in.
  2. Under "Security," select Signing in to Google.
  3. Choose Password. You might need to sign in again.
  4. Enter your new password, then select Change Password.

How long does a discovery call take? ›

A discovery call can be any amount of time, but generally somewhere between 10 to 30 minutes. You should have enough time in the call to explain what you do in more detail, ask the necessary questions, and for the buyer to ask questions of their own.

What is a customer discovery meeting? ›

A discovery meeting is a two-way discussion that gives you a chance to get to know the potential client by creating the time and space for them to explain their business' unique challenges–and outline what they'd like to achieve.

Is Discovery call free? ›

Book a FREE 30-minute discovery call

Get a sample of what Creative Wellness Coaching is like, and have a sounding board to share what struggles are coming up for you lately in your creative work, wellness, productivity, etc., so we can help you get unstuck!

Does Discover have 24 7 customer service? ›

Our customer service reps are available to help you 24/7 at 1-800-347-2683. Message a U.S.-based agent to get your questions answered, online or on your phone.

How do I send a message to Discover? ›

Simply log into the Account Center, and send us a message using Secure Messages. Log into the Account Center and go directly to Secure Messages.

Is Discover having issues right now? ›

Discover is up and running now. In the last 24 hours there was 0 outages.

What is the best time for discovery calls? ›

As it turns out, early in the week is actually prime time for your discovery calls. Sure, Monday mornings may drag (post-weekend vibes), and most people tackle anything left over from the previous week Monday morning.

What else can you call a discovery call? ›

A discovery call is also known as a “sales call,” “strategy call,” or “breakthrough session” — those are some of the most common names. But no matter what name you use, it's a conversation to see if you and your client are a good fit to work together (note that this goes both ways).

Can I log into Discovery Plus with my cable provider? ›

If you are a cable subscriber with access to Discovery networks, you will still have access to our live feeds and on-demand content through our GO apps.

Why can I not cast Discovery Plus to my TV? ›

Reboot your network router by turning it off then restarting it. Reboot your Cast device. To reboot a Chromecast, unplug then replace the USB cable. Similarly, for other Cast devices, turn on then turn off the device to reboot it.

How do I add a device to my Discovery Plus subscription? ›

Here's how to manage devices connected to discovery+ via your web browser:
  1. Select the profile image at the top right of your screen to open the dropdown menu.
  2. Select "Account."
  3. On the "Manage Your Account" screen, select "Manage Devices" located in the "Your Account" module.

How do I cancel a subscription via email? ›

Subscription cancellation email sample

Hi (Recipient's name), I would like to cancel my subscription to (service). My details (including personal information, account number, etc.) Please confirm that you have received this email and that my subscription has been canceled.

How do I stop a subscription from taking money from my account? ›

Give your bank a "stop payment order"

Even if you have not revoked your authorization with the company, you can stop an automatic payment from being charged to your account by giving your bank a "stop payment order" . This instructs your bank to stop allowing the company to take payments from your account.

Can I cancel a subscription through my debit card? ›

The first step is calling your debit card company. You'll need to provide them with your name, address, and account number. After verifying your identity, they will put you through to a customer service representative who will then help you cancel the recurring payment.

How do I change my payment method on Discovery Plus? ›

Updating your method of payment
  1. Sign in with your email and password.
  2. Select the account icon at the top right of your screen to open the dropdown menu.
  3. Choose "Account" from the dropdown menu.
  4. In the Billing module, select "Update" in the Payment Details section.

How much is Discovery Plus a month? ›

Pick the plan that works best for you and start streaming today with your 7-day free trial! Your subscription automatically renews every month, and you can cancel anytime. Subscribe to discovery+ for $4.99/month to stream with limited ads, or get discovery+ (Ad-Free) for $6.99/month.

Does Discovery Plus expire? ›

Your discovery+ subscription will automatically renew every month. You will be billed in monthly intervals, based on the date when you signed up. If you have questions about subscription renewal, please contact us.

Why is Discovery Plus asking me to upgrade? ›

Were you previously on the free subscription or are you a new user to Discovery plus? If you were on the free subscription you should have been upgraded automatically although you would have had to re sign in through Discovery . If you are a new subscriber you have to go through the Activation process.

How do I reactivate Discovery Plus on my TV? ›

Go to the discovery+ app on your TV. Select Sign In. You'll see an activation code on your screen. Go to and enter the code to activate your account.

How many accounts can I have on discovery+? ›

You can create up to five unique, personalized profiles with your discovery+ account. You can select a profile image, create unique preferences and save episodes to watch later with My List for each individual profile.

What is Discovery Banks email address? ›

If you have a complaint, you can call us on 0800 07 96 97 or send an email to

How do I submit to Discovery? ›

You can choose from any of these ways, depending on what suits you better:
  1. Claim using the Discovery app on your smartphone. ...
  2. Claim online at without even having to speak to anyone.
  3. Claim by calling us at 0860 751 751.
  4. Claim through your financial adviser.

Why can't I log into my Discovery account? ›

Trouble logging in? If you do not have a Discovery website account, you will need to register and create your username and password. You can also request a username reminder or reset your password by calling us on 0860 100 696. Simply enter your ID number and select the relevant options.

How do I send an email to access bank? ›

Access Bank customer care email

To receive help via email, then you need to forward your complaints or enquiries to

What is the first bank email address? ›

By calling FirstContact on 0700FIRSTCONTACT (0700-34778-2668228), 01-4485500, 0708-062-5000. By emailing FirstContact

Can you email your bank information? ›

No, it is not safe to send bank details by email. Emails are unencrypted, meaning hackers can easily get access to your account information. You also expose yourself to risk if you are sending your bank details to scammers.

How do I find my discovery plus username and password? ›

On the sign-in screen, select "Forgot Password?" Enter the email address you used when signing up for discovery+. We'll send you an email with instructions to reset your password.

Why can't I log into Discovery Plus on my TV? ›

Confirm that your TV or projector is compatible with discovery+. If it's not, you may have another device that is compatible. Check out the list of compatible devices at Make sure your compatible TV software is up to date.

How do I send proof of payment to discovery? ›

Your Discovery Health Medical Scheme membership number

This way you can be sure that your payment is correctly allocated. Please upload your proof of payment on our website under Medical Aid > Get Help so that we can process your payment without delay. Alternatively, call us on 0860 99 88 77.

How do I withdraw money from discovery? ›

How do I withdraw money from my Notice Savings Account?
  1. Log in to the banking app.
  2. Tap Accounts on the bottom of the screen.
  3. Select the Notice Savings Account you want to withdraw from.
  4. Tap on the top-right corner and select Give Notice.
  5. Select the account you want the money to be paid into.

How do I approach Discovery Channel? ›

If you would like to submit a program proposal or a completed program to one of the Discovery, Inc. networks, you'll first need to complete the registration process online here at our Producers Portal and read the Discovery Networks Idea Submission Policy and Agreement.

Why am I getting an error message on Discovery Plus? ›

There are many reasons why you may receive an error message during video playback with the prefix "DRM," including certain limitations with our ability to stream specific shows and episodes in your location, your use of some older devices, and/or an issue with your HDMI cables.

How many accounts can be logged into Discovery Plus? ›

With your discovery+ subscription, you can stream anytime, anywhere, on up to four devices at one time. Here's how to manage devices connected to discovery+ via your web browser: Select the profile image at the top right of your screen to open the dropdown menu.


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